1 apk Privacy Policy

When you register on 1 apk, we collect the information you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect technical data automatically when you access our platform, such as your device type, browser version, IP address, and session activity logs. This technical data helps us keep the platform secure, detect unusual activity, and improve the overall experience for Filipino players.

We only collect data that is genuinely necessary for operating a safe and compliant mobile betting platform. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming checks under applicable Philippine regulations. If you contact our support team, we may also retain records of that correspondence to help resolve any follow-up queries efficiently.

Your personal data is used to create and manage your 1 apk account, process deposits and withdrawals in Philippine pesos, verify your identity in line with Philippine gaming regulations, and deliver the sports betting and entertainment services you signed up for. We also use your data to send you important account notifications, such as transaction confirmations and security alerts — these are not marketing messages and cannot be opted out of while your account is active.

Where you have given consent, we may use your contact details to send you information about platform updates, new game categories, or promotional offers relevant to your activity. You can withdraw this consent at any time by contacting our support team. We never use your data to make fully automated decisions that produce significant legal effects without human oversight.

1 apk does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only with trusted service providers who help us operate the platform — including payment processors, identity verification partners, and cloud infrastructure providers — and only to the extent necessary for those specific purposes. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data protection law.

We may also disclose your data to regulatory authorities or law enforcement agencies where we are legally required to do so, for example in response to a valid court order or a request from the Philippine Amusement and Gaming Corporation (PAGCOR). In such cases, we will disclose only the minimum information required and will notify you where permitted by law.

We retain your personal data for as long as your account remains active and for a period of up to five years after account closure, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for longer periods where required by anti-money laundering regulations or gaming compliance requirements. After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you.

If you request account closure, we will begin the data retention countdown from the date your account is formally closed. During the retention period, your data remains protected under the same security standards that apply to active accounts. You may request confirmation of the specific retention period applicable to your data by contacting our support team through the details on the FAQ page.

As a data subject under Philippine law, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a lawful basis for retaining it. You also have the right to object to certain types of processing, such as direct marketing, and to request that we restrict processing while a dispute is being resolved. These rights can be exercised at any time by contacting our support team.

We will respond to all data rights requests within 30 days of receipt. In some cases, we may need to verify your identity before processing a request to ensure we are not disclosing or deleting data belonging to someone else. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Full contact details for the NPC are available on their official government website.

1 apk uses industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission (TLS/SSL), access controls that limit who within our organisation can view your data, regular security audits, and secure server infrastructure hosted in compliant data centres. We take the security of Filipino players' data seriously and review our practices regularly to keep pace with evolving threats.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password, do not share your login credentials with anyone, and contact us immediately if you suspect unauthorised access to your account. Our support team is available to assist with any security concerns via the contact details on the FAQ page.